East London Business Networking
There was a reasonable turn-out this morning for the Romford Meeting of EBN held at Redbridge college.
The discussion was led by Herbie Spence of Redbridge college on the subject of ‘Power & Intimidation Tactics’ and it was a real eye-opener!
First off there are a number of tactics that can give you the advantage in business meetings and negotiations, but they can also put you on the back foot if you are unaware of them. These tactics are;
- sudden change in behaviour
- the power handshake
- keeping people waiting
- silence
- voice tone and volume
- weight of numbers
- interrupting
- dismissing
Sudden Change in Behaviour
This catches the ‘victim’ unaware and having lulled them into a false sense of security, shocks them with an outburst or some kind of abrupt change in demenour.
This is often carried out in a good cop-bad cop style routine where a second person will enter the room and go against everything their colleague previously said.
The Power Handshake
This can take the form of the overly firm grip and pump-action shake, or the “controlling” hand over the hands action. This one says that the power-shaker is taking control, or that they are insecure. You decide!
Keeping People Waiting
This tactic says “things will begin when I’m ready” and may take the form of having the ‘victim’ wait outside the room, wait in the room alone, wait in the room whilst you are doing something, or just being late.
This one can lead to a ‘Mexican stand-off’ type situation if the ‘victim’ reverses roles and then makes you wait whilst they do something.
Sometimes tardiness can be mistaken for an intimidation tactic.
Silence
Not saying anything at all can be extremely powerful. Silence makes people uncomfortable and can lead to them saying ‘anything’ to fill the gap!
Voice Tone & Volume
Shouting and speaking in an aggressive tone is the oldest power and intimidation tactic in the book and no doubt we’ve all been on both sides of that one.
Weight of Numbers
Ever shown up for a meeting or interview with someone and suddenly your sitting before a panel that would make the Spanish Inquisition look like a day at the beach?
The psychological impact of this one is hard to nullify, but like any of these tactics if you are aware what is happening the effect is lessened.
Interrupting
This one is very common, although more often than not out of ignorance rather than any pre-conceived tactic. Being interrupted makes one feel small and insignificant and if unchecked hands the advantage to your opponent.
Dismissing
Dismissing someone’s point of view or research data falls into much the same category as above – it is designed to elevate the dismiosser above their opponent.
Summary
All these tactics if used correctly can give business people an advantage in negotiating the things that they want. Knowledge of when they are being used can help lessen the effects when they are used against you.
EBN meets every Wednesday at Redbridge college. It is an exclusive group which already contains representatives from industries such as web design, internet marketing, accounting, debt management, will writing, printing, barbaring, cloud computing and financial advice – if you are not in those industries and would like to come along please call Andy Walpole on 07858 756827
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